Steroid Injection denials in California external review

In the California DMHC record, independent physician reviewers decided 86 published external-review cases involving Steroid Injectionand overturned the plan’s denial in 66.3%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
86
2001–2025
Overturned
66.3%
57 denials reversed

Conditions behind Steroid Injection denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Back Pain22
68.2%
Osteoarthritis13
92.3%
Vertebral Disc Prob11
36.4%
Knee Problem10
80%
Knee Problem Pain4
50%
Joint Problem Pain3
66.7%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
75
70.7%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
11
36.4%
Typical time to a decision
10 days
Most land between 3 and 20 days
Handled as urgent
54.7%
Expedited when a delay would cause harm
Recent direction
Rising
57.9%83.3% overturned, last three years

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for facet injections and Percocet 10mg (60 per 30 days). The current medical evidence does not support facet injections in this clinical setting. A randomized control trial regarding the use of facet joint blocks concluded that facet blocks are not therapeutic (Cohen, S., et al.). The trial also concluded that higher responder rates in certain treatment groups suggested that facet blocks might provide prognostic value before radiofrequency ablation. American Society of Interventional Pain Physicians (ASIPP) guidelines for interventional techniques in chronic spinal pain stated that the evidence for therapeutic lumbar facet joint blocks is weak.
Medical Necessity · 2019 · IMR MN19-31893
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Synvisc injections for treatment of the enrollee’s knee pain. Findings: The physician reviewer found that nationally recognized evidence based medical guidelines state that hyaluronic acid injections in the knee are recommended as an option for patients with osteoarthritis who have not responded adequately to recommended conservative treatments for at least three months, including failure to adequately respond to aspiration and injection of intra-articular steroids. The medical literature supports hyaluronic acid injections to potentially delay total knee replacement for patients with pain that interferes with functional activities.
Medical Necessity · 2018 · IMR MN18-27602

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for a Zilretta injection in the right knee. The records indicate that this patient is being treated for osteoarthritis of the right knee and pain in the right knee. The patient’s right knee pain was improved by nearly 100% with a Zilretta injection and lasted almost three months. The patient reported that the benefits of the Zilretta injection are gradually wearing off. She has noticed more burning pain over the medial aspect of her knee without radiation. Her pain is worse with prolonged walking and standing and better with sitting and rest. Physical examination of the right knee revealed a small effusion with a range of motion from 0-120 degrees with guarding and crepitus. The knee is unstable with 1+ laxity with valgus stress at 0, 30, and 90 degrees and the patellar grind is positive.
Medical Necessity · 2024 · IMR MN24-42213
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for epidural steroid injections and facet joint injections. This patient presents with chronic low back pain radiating into the bilateral lower extremities in an L5-S1 dermatomal distribution with associated complaints of leg weakness. Signs and symptoms are generally consistent with neurogenic claudication and affect ambulatory tolerance. She has been diagnosed with lumbosacral radiculopathy. She has failed to adequately improve with long-term conservative treatment, including activity modification, medications, physical therapy, and home exercise. Her provider has recommended epidural steroid injections and facet joint injections.
Medical Necessity · 2020 · IMR MN20-33623

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Steroid Injection, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Steroid Injection? Use the California record to prepare.

Explain my denial — freeStart my appeal · $9