Reconstructive & Plastic Surgery denials in California external review

In the California DMHC record, independent physician reviewers decided 1,310 published external-review cases involving reconstructive & plastic surgery and overturned the plan’s denial in 45.6%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
1,310
2001–2026
Overturned
45.6%
598 denials reversed

By denial reason

The stated reason changes which facts, criteria, and records matter.
Denial reasonDecisionsOverturned
medical necessity1,261
45.2%
experimental / investigational47
59.6%

Within this category

Subcategories with at least 15 published decisions.
SubcategoryDecisionsOverturned
Other414
48.1%
Panniculectomy177
33.3%
Breast reduction165
56.4%
Liposuction87
39.1%
Breast Augmentation83
44.6%
Excess Skin Removal59
28.8%
Facial Feminization Surgery48
87.5%
Blepharoplasty45
31.1%
Implant Removal39
20.5%
Skin Resurfacing36
41.7%
Mastectomy34
73.5%
Mammoplasty28
53.6%
Hair Removal25
76%
Abdominoplasty17
29.4%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
1,261
45.2%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
47
59.6%
Typical time to a decision
21 days
Most land between 15 and 22 days
Handled as urgent
9.9%
Expedited when a delay would cause harm
Recent direction
Falling
50.9%38.6% overturned, last three years

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for suction assisted lipectomy of the bilateral arms and bilateral legs with associated hospitalization.Researchers report that lipedema is believed to affect 11% to 39% of the female Caucasian population worldwide, and that as many as 16 million women in the United States may be affected with the disorder. Researchers state, “Lipedema is an uncommon disorder characterized by localized adiposity of the lower extremities, often occurring in females with a family history of the condition. The adiposity extends from hips to ankles and is typically unresponsive to weight loss. In addition to the aesthetic deformity, women also describe pain in the lower extremities, particularly with pressure, as well as easy bruising.
Medical Necessity · 2023 · IMR MN23-39962
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for breast implant removal surgery (CPT 19371-RT, 19371-LT, 19328-RT, and 19328-LT) performed by Dr. Lisa Cassileth on 11/02/20.At issue is whether breast implant removal surgery (CPT 19371-RT, 19371-LT, 19328-RT, and 19328-LT) performed by Dr. Lisa Cassileth on 11/02/20 was medically necessary for treatment of the patient’s medical condition. Does the condition constitute an abnormal structure of the body? If so, is the abnormal structure of the body caused by any of the following: congenital effects, developmental abnormalities, trauma, infection, tumors, or disease? If so, is the requested surgery performed to do either of the following: improve function or create a normal appearance to the extent possible?
Medical Necessity · 2021 · IMR MN21-36289

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for abdominoplasty, panniculectomy, liposuction of the thighs, liposuction of the abdomen, lipectomy, and/or breast lift. As noted by expert studies in the field, abdominoplasty, panniculectomy, and abdominal lipectomy involve surgical removal of excessive fat and skin from the abdomen. Per the studies, when surgery is performed to alleviate such complicating factors as the inability to walk normally, chronic pain, ulceration created by the abdominal skin fold, or intertrigo dermatitis, and the symptoms have been present for at least three months and are refractory to usual standard medical therapy, such surgery may be considered reconstructive.
Medical Necessity · 2023 · IMR MN23-39831
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for surgical procedures. According to medical study guidelines, when surgery to remove extensive skin redundancy and fat folds is performed solely to enhance a patient’s appearance in the absence of any signs or symptoms of functional abnormalities, the procedure should be considered cosmetic in nature. Similarly, in the case of skin laxity requiring resection with a panniculectomy, the authors reported that “A panniculectomy must meet specific criteria to be medically necessary. The pannus must hang below the level of the pubis and be confirmed with photography. Patients must fail medical treatment of intertrigo for three months. Medical treatment includes good hygiene, topical antifungals, corticosteroids, and antibiotics.
Medical Necessity · 2024 · IMR MN24-42110

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this category of care generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving reconstructive & plastic surgery, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied for reconstructive & plastic surgery? Use the California record to prepare.

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