Intracept Procedure denials in California external review

In the California DMHC record, independent physician reviewers decided 107 published external-review cases involving Intracept Procedureand overturned the plan’s denial in 43.9%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
107
2020–2026
Overturned
43.9%
47 denials reversed

By condition

Published outcomes when Intracept Procedure was denied for these conditions.
ConditionDecisionsOverturned
Chronic Low Back Pain32
34.4%
Vertebrogenic Low Back Pain16
43.8%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
94
44.7%
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
13
38.5%
Typical time to a decision
11 days
Most land between 6 and 21 days
Handled as urgent
57.9%
Expedited when a delay would cause harm
Recent direction
Falling
50%37.8% overturned, last three years

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for the Intracept procedure (thermal destruction of intraosseous nerve, inclusive of all imaging guidance, first two vertebral bodies, lumbar or sacral). In a randomized control trial evaluating the effectiveness of intraosseous radiofrequency ablation of the basivertebral nerve to standard treatment of chronic low back pain in a specific subgroup of patients suspected to have vertebrogenic related symptomatology, researchers found clear statistical superiority for all primary and secondary patient-reported outcome measures in the radiofrequency ablation arm compared with the standard care arm. The authors noted statistically significant improvements in the Oswestry Disability Index (ODI) scores and visual analogue scores (VAS) in the treatment arm compared to the arm receiving standard care.
Experimental/Investigational · 2023 · IMR EI23-39382
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for the Intracept procedure. In a randomized control trial evaluating the effectiveness of intraosseous radiofrequency ablation of the basivertebral nerve to standard treatment of chronic low back pain in a specific subgroup of patients suspected to have vertebrogenic related symptomatology, researchers found clear statistical superiority for all primary and secondary patient-reported outcome measures in the radiofrequency ablation arm compared with the standard care arm. The authors noted statistically significant improvements in the Oswestry Disability Index (ODI) scores and visual analogue scores (VAS) in the treatment arm compared to the arm receiving standard care.
Experimental/Investigational · 2023 · IMR EI23-40370

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for the Intracept procedure at L4-L5 and L5-S1. The U.S. Food and Drug Administration (FDA) approves the use of the Intracept Intraosseous Nerve Ablation System in conjunction with radiofrequency generators for the ablation of basivertebral nerves of the L3 through S1 vertebrae for the relief of chronic low back pain that has not responded to at least six months of conservative care, and is also accompanied by features consistent with type 1 or type 2 Modic changes on magnetic resonance imaging (MRI), such as inflammation, edema, vertebral endplate changes, disruption and fissuring of the endplate, vascularized fibrous tissues within the adjacent marrow, hypointensive signals, and changes to the vertebral body marrow including replacement of normal bone marrow by fat, and hyperintensive signal…
Experimental/Investigational · 2022 · IMR EI22-36690
Nature of Statutory Criteria/Case Summary: The patient requested authorization and coverage for the Intracept procedure for lower back pain.The U.S. Food and Drug Administration (FDA) approves the use of the Intracept Intraosseous Nerve Ablation System in conjunction with radiofrequency generators for the ablation of basivertebral nerves of the L3 through S1 vertebrae for the relief of chronic low back pain that has not responded to at least six months of conservative care and is also accompanied by features consistent with Type 1 or Type 2 Modic changes on magnetic resonance imaging (MRI), such as inflammation, edema, vertebral endplate changes, disruption and fissuring of the endplate, vascularized fibrous tissues within the adjacent marrow, hypointensive signals (Type 1 Modic change), and changes to the vertebral body marrow including replacement of normal bone marrow by fat, and hype…
Experimental/Investigational · 2024 · IMR EI24-42224

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Intracept Procedure, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Intracept Procedure? Use the California record to prepare.

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