Harvoni denials in California external review

In the California DMHC record, independent physician reviewers decided 626 published external-review cases involving Harvoniand overturned the plan’s denial in 85%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
626
2014–2021
Overturned
85%
532 denials reversed

By condition

Published outcomes when Harvoni was denied for these conditions.
ConditionDecisionsOverturned
Hepatitis C Virus219
85.8%
Hepatitis C202
84.7%
Hepatitis C Virus Genotype 1a74
90.5%
Hepatitis C Virus Genotype 1b25
92%
Hepatitis C Virus Infection24
75%
Hepatitis C Genotype 117
88.2%
Chronic Hepatitis C13
69.2%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
623
85.1%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
3
66.7%
Typical time to a decision
20 days
Most land between 13 and 21 days
Handled as urgent
14.9%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested Harvoni for treatment of his hepatitis C virus (HCV). Findings: The physician reviewer found that per the American Association for the Study of Liver Diseases (AASLD) and Infectious Diseases Society of America (IDSA) treatment guidelines, there is only one treatment option for this patient in whom previous sofosbuvir plus ribavirin with or without peginterferon treatment has failed, and has no cirrhosis. “Daily fixed-dose combination of ledipavir (90 mg)/sofosbuvir (400 mg) with weight-based ribavirin for 12 weeks is recommended for patients without cirrhosis” is recommended as a Class IIb, Level C rating. AASLD/IDSA states “To date, clinical experience and trial data on the retreatment of such patients are very limited.
Medical Necessity · 2016 · IMR MN16-21703
Nature of Statutory Criteria/Case Summary: An enrollee has requested Harvoni for eight weeks for treatment of his hepatitis C virus (HCV). Findings: Two physician reviewers found that denying treatment for a chronic disease such as HCV, because the patient does not have an advanced stage disease is not supported by the peer-reviewed literature. The U.S. Food and Drug Administration’s (FDA) label on the approved uses for Harvoni does include early stage disease. Thus, the recommendation is not to deny patients treatment if they have early stage disease but to provide treatment to avoid untoward complications from advanced disease, including liver failure and extrahepatic complications from HCV. Moreover, treatment delays may decrease the benefit of sustained virologic response (SVR).
Medical Necessity · 2015 · IMR MN15-20767

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested Harvoni and ribavirin for 24 weeks for treatment of his hepatitis C virus. Findings: The physician reviewer found that according to the most recent joint guidelines issued by the American Association for the Study of Liver Diseases (AASLD) and the Infectious Diseases Society of America (IDSA), all patients with chronic hepatitis C should be treated except those with limited life expectancy due to non–liver-related conditions. According to the guidelines, patients with cirrhosis are considered highest priority for treatment. In patients with decompensated cirrhosis and/or liver transplant candidacy or hepatocellular carcinoma, guidelines recommend treatment with Harvoni with ribavirin for 12 weeks.
Medical Necessity · 2016 · IMR MN16-22049
Nature of Statutory Criteria/Case Summary: An enrollee has requested Harvoni for treatment of his hepatitis C virus. Findings: The physician reviewer found that per the American Association for the Study of Liver Diseases (AASLD) and Infectious Diseases Society of America (IDSA) treatment guidelines, there are several treatment options with similar efficacy in general that are recommended for treatment-naïve patients with HCV genotype 1a infection. The recommended regimens include: daily Harvoni for 12 weeks (Class I, Level A); and daily fixed-dose combination of Viekira Pak and weight-based ribavirin for 12 weeks (no cirrhosis) or 24 weeks (cirrhosis) (Class I, Level A). Viekira Pak and weight-based ribavirin is approved by the U.S. Food and Drug Administration (FDA) for the treatment of HCV genotype 1a infection in treatment-naïve patients.
Medical Necessity · 2016 · IMR MN16-21453

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Harvoni, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Harvoni? Use the California record to prepare.

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