Viscosupplementation Injections denials in California external review

In the California DMHC record, independent physician reviewers decided 13 published external-review cases involving Viscosupplementation Injectionsand overturned the plan’s denial in 84.6%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
13
2014–2025
Overturned
84.6%
11 denials reversed

Conditions behind Viscosupplementation Injections denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Osteoarthritis Of The Knee7
85.7%
Knee Osteoarthritis5
80%
Typical time to a decision
7 days
Most land between 2 and 9 days
Handled as urgent
46.2%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

The patient has requested authorization and coverage for injections in left knees due osteoarthritis causing chronic pain and functional difficulties. Evidence from randomized trials and current medical literature have revealed varied results as viscosupplementation may relieve some knee pain in patients with osteoarthritis. However, the evidence concerning for which individuals viscosupplementation may benefit is unknown. In an effort to establish a more effective treatment, different studies have tried mixing hyaluronic acid with corticosteroids, platelet rich plasma and other agents. However, guidelines indicate that confirmatory evidence is limited and inconclusive. As such, noted orthopedic organizations do not currently recommend viscosupplementation as routine treatment for osteoarthritis of the knees.
Medical Necessity · 2023 · IMR MN23-38778
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for viscosupplementation injection for treatment of the enrollee’s osteoarthritis of knees. Findings: The physician reviewer found that evidence based medical peer-reviewed literature supports the use of repeat series of viscosupplementation injections for the treatment of pain in patients with osteoarthritis of the knee. Viscosupplementation has been found to be safe and effective. More importantly, viscosupplementation has delayed total knee replacements for patients diagnosed with osteoarthritis. The studies have also shown that viscosupplementation is more effective than corticosteroid injections. This patient was diagnosed with severe left knee osteoarthritis. He had been treated with corticosteroid injections, medications, and activity modification without sustained relief.
Medical Necessity · 2016 · IMR MN16-23989

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested viscosupplementation injections for treatment of the enrollee’s knee osteoarthritis. Findings: The physician reviewer found that based on the available medical records, the requested viscosupplementation injections for treatment of this patient’s medical condition are not medically necessary. Additional hyaluronan injections is not supported in the evidence based literature. Further, there is a documented possibility of complications such as iatrogenic intraarticular infection and sensitivity reactions which may jeopardize future total knee arthroplasty. This patient has undergone multiple injections and with each injection and each exposure to the antigen, there is an increased risk of allergic response.
Medical Necessity · 2016 · IMR MN16-23549
A 62-year-old female enrollee requested viscosupplementation injections (series of three) for treatment of the enrollee’s osteoarthrosis of the knee. Findings: The physician reviewer found thatThe current medical evidence does not support the requested services in this clinical setting. There have been carefully conducted double-blinded studies which do not document any clinical effect from hyaluronan injection. Additionally, there is a documented incidence of aseptic inflammatory reactions due to allergic response. This patient has had multiple injections and with each injection and exposure to the antigen, there is an increased risk of allergic response. There is also a risk of iatrogenic infection within the joint. Rutjes and colleagues performed a systematic review and meta-analysis of the efficacy of viscosupplementation.
Medical Necessity · 2014 · IMR MN14-18552

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Viscosupplementation Injections, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Viscosupplementation Injections? Use the California record to prepare.

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