Synvisc-one Injection denials in California external review

In the California DMHC record, independent physician reviewers decided 170 published external-review cases involving Synvisc-one Injectionand overturned the plan’s denial in 84.7%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
170
2009–2026
Overturned
84.7%
144 denials reversed

By condition

Published outcomes when Synvisc-one Injection was denied for these conditions.
ConditionDecisionsOverturned
Osteoarthritis Of The Knee87
92%
Knee Osteoarthritis31
87.1%
Osteoarthritis15
73.3%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
159
88.7%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
11
27.3%
Typical time to a decision
11 days
Most land between 4 and 20 days
Handled as urgent
44.7%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for bilateral Synvisc One injections. The Health Plan has denied this request indicating that the requested medication is not medically necessary for treatment of the enrollee’s osteoarthritis of both knees.There is sufficient support in the medical literature for the requested medication in this clinical setting. Evidence based medical peer-reviewed literature supports the use of viscosupplementation injections for the treatment of pain in patients with osteoarthritis of the knee. A study concluded that hyaluronic acid is an effective pharmacologic intervention for knee osteoarthritis in their meta-analysis of 137 studies with 33,243 participants. Hyaluronic acid was found to be better than injected placebo or injected corticosteroids.
Medical Necessity · 2018 · IMR MN18-28644
Nature of Statutory Criteria/Case Summary: The enrollee is requesting Synvisc One injections in both knees. Findings: The physician reviewer found that the requested services are medically necessary for treatment of the patient’s medical condition. Therefore, the Health Plan’s denial should be overturned. The enrollee has a history of osteoarthritis of both knees with bilateral knee pain. Examination findings revealed evidence of medial femoral condylar tenderness, patellar grind, and radiographic evidence of tricompartmental osteoarthritis. The patient has tried and failed non-invasive treatment and has done well with viscosupplementation over the last several years. Viscosupplementation is noted to have reduced his pain level and the need for large doses of nonsteroidal anti-inflammatory drugs.
Medical Necessity · 2019 · IMR MN19-30511

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Synvisc One bilateral knee injections. This patient is being treated for bilateral knee osteoarthritis. The provider noted that the patient’s pain is getting progressively worse, and it is associated with mechanical symptoms and locking. A request was made for bilateral Synvisc One injections. The U.S. Food and Drug Administration (FDA) approved viscosupplementation as a conservative technique for the management of osteoarthritis. There is adequate support for the use of viscosupplementation injections for knee osteoarthritis. The use of exogenous intra-articular viscosupplementation is based on the concept that it may restore the viscoelastic properties of the osteoarthritic joint with the added benefit of potential analgesic and anti-inflammatory properties.
Experimental/Investigational · 2023 · IMR EI23-39637
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Synvisc-One injection to the left knee. The Health Plan has denied this request indicating that the requested services are not medically necessary for treatment of the enrollee’s medical condition.Findings: Nationally recognized evidence based medical guidelines state that hyaluronic acid injections in the knee are recommended as a possible option for patients with severe osteoarthritis who have not responded adequately to recommended conservative treatments for at least three months, including failure to adequately respond to aspiration and injection of intra-articular steroids. The medical literature supports hyaluronic acid injections to potentially delay total knee replacement for patients with pain that interferes with functional activities.
Medical Necessity · 2018 · IMR MN18-27923

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Synvisc-one Injection, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Synvisc-one Injection? Use the California record to prepare.

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