Supartz Injection denials in California external review
In the California DMHC record, independent physician reviewers decided 83 published external-review cases involving Supartz Injectionand overturned the plan’s denial in 73.5%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.
By condition
| Condition | Decisions | Overturned |
|---|---|---|
| Osteoarthritis Of The Knee | 38 | 73.7% |
| Knee Osteoarthritis | 17 | 64.7% |
What the insurer actually argued
| Reason given | Decisions | Overturned |
|---|---|---|
Medical Necessity The plan said the care wasn’t medically necessary. The most common fight, and the most winnable. | 79 | 75.9% |
Experimental/Investigational The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument. | 4 | 25% |
What the reviewers wrote
Where the denial was overturned
Nature of Statutory Criteria/Case Summary:The patient is a male with bilateral knee osteoarthritis. The patient had increasing pain in both knees secondary to his osteoarthritis. The patient desired to undergo another injection series with Supartz. He had continued swelling, giving way sensations, and pain. A bilateral knee examination documented good range of motion, crepitus with range of motion, medial and lateral joint line tenderness, an intra-articular effusion, no instability, and no obvious deformities. He was reporting 100% improvement with the injections to date. He had good range of motion with crepitus. One additional Supartz injection was recommended to the right knee. The patient has requested coverage for Supartz injections. The Health Plan denied the request and reported that the requested services are not medically necessary for the treatment of this patient.
Nature of Statutory Criteria/Case Summary: This patient is a 55-year-old female with a diagnosis of osteoarthritis, hypertension and diabetes. A review of records documented the patient had a history of bilateral knee pain. The records noted constant moderate bilateral knee pain, right greater than left. Her pain was worse with motion and walking, and better with rest. The diagnosis was primary osteoarthritis of both knees. The patient had tried and failed conservative options, including corticosteroid injections and anti-inflammatory medication. The treatment plan recommended Supartz series. The patient has requested authorization and coverage for Supartz injections for both knees. The Health Plan has denied this request and reported that the requested services are not medically necessary for the treatment of this patient.
Where the denial was upheld
Nature of Statutory Criteria/Case Summary: An enrollee has requested Supartz injections for treatment of the enrollee’s hip pain. Findings: The physician reviewer found that the review of the submitted documentation and relevant literature fails to demonstrate the medical necessity for the requested medication. There is limited peer-reviewed literature supporting Supartz injections for the treatment of osteoarthritis of the hip. Migliore and colleagues noted that sodium hyaluronate ultrasound guided injection seemed to delay total hip replacement in the context of overall management of symptomatic hip osteoarthritis patients.
Nature of Statutory Criteria/Case Summary: An enrollee has requested Flector (diclofenac epolamine) patches and bilateral knee Supartz injections for treatment of her medical conditions. Findings: The physician reviewer found that the Flector patch and bilateral knee Supartz injections are not medically necessary for treatment of the patient’s medical conditions. Flector is a topical non-steroidal anti-inflammatory drug (NSAID). Researchers performed a systematic review to address and summarize the evidence of effectiveness and safety in topical NSAIDs. The authors concluded that topical NSAIDs may vary significantly in their absorption kinetics and pharmacodynamic effects, based on the formulation chosen. In acute and chronic low back pain, widespread musculoskeletal pain and in peripheral neuropathic pain syndromes, the current evidence does not support the use of topical NSAIDs.
Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.
These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Supartz Injection, then check the rights and deadlines that apply to your plan.
SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY