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Spravato denials: what the review data shows

Independent reviewers have decided 12 published cases where an insurer denied Spravato — and they overturned the insurer 66.7% of the time. A denial for Spravato is a starting position, not a final answer.

Published decisions
12
2001–2026
Overturned
66.7%
8 denials reversed

Conditions behind spravato denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Treatment-resistant Depression6
66.7%
Major Depressive Disorder3
100%
Typical time to a decision
21 days
Most land between 4 and 21 days
Handled as urgent
41.7%
Expedited when a delay would cause harm
What the reviewers wrote
Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Spravato (esketamine) Nasal Solution.At issue in this case is whether Spravato (esketamine) Nasal Solution is medically necessary to treat the enrollee’s mental health or substance use disorder as defined in Health and Safety code section 1374.72(a)(3)(A) set forth below? “Medically necessary treatment of a mental health or substance use disorder” means a service or product addressing the specific needs of that patient, for the purpose of preventing, diagnosing, or treating an illness, injury, condition, or its symptoms, including minimizing the progression of that illness, injury, condition, or its symptoms, in a manner that is all of the following: (i) in accordance with the generally accepted standards of mental health and substance use disorder care; (ii) clinically appropriate in term…
Medical Necessity · 2021 · IMR MN21-35540
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for esketamine (Spravato) nasal spray. This patient carries a documented diagnosis of major depressive disorder, recurrent severe, without psychosis. Moreover, the patient meets the definition of treatment resistant major depressive disorder due to failure of medical therapies including high-dose Paxil 40 mg and Lexapro. He has also had multiple trials of sufficient duration with Wellbutrin. Currently, he is on Viibryd 40 mg daily in addition to Wellbutrin XL 300 mg daily and BuSpar 5 mg three times a day. He is currently on the maximum dose of Viibryd, and has undergone a sufficient trial of medication and Wellbutrin.
Medical Necessity · 2020 · IMR MN20-33624

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for Spravato. A government study noted that “Patients with the major depressive disorder who, despite trying at least two antidepressant treatments given at adequate doses for an adequate duration in the current episode, have not responded to treatment are considered to have treatment-resistant depression.” On review of this patient’s records, there is documentation that she has been taking Wellbutrin XL 300 mg. There is no report that the patient was treated with Wellbutrin 450 mg, which would be the next step in treatment if tolerated. The record shows that Rexulti 1 mg daily was recommended, but there is no mention of whether the patient was treated with a higher dose.
Medical Necessity · 2024 · IMR MN24-40858
The patient has requested authorization and coverage for Spravato. The available records document that this patient has undergone treatment with multiple anti-depressants, including selective serotonin reuptake inhibitors (SSRIs) and serotonin norepinephrine reuptake inhibitors (SNRIs). However, there is a lack of documented history of treatment with monoamine oxidase inhibitors (MAOI’s), which are recommended for the treatment of patients with treatment-resistant depression (Van den Eynde, et al.). In addition, the provider did not report trials on augmentative agents such as atypical anti-psychotics such as quetiapine, aripiprazole, olanzapine, and risperidone, or other augmentation agents including lithium, thyroid hormone, or mood stabilizers (McIntyre, et al.).
Medical Necessity · 2022 · IMR MN22-38177

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California outcomes — every state runs an equivalent external review, but the rates here are California’s. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These are outcomes from California’s external review program — an independent physician panel that binds the insurer. Every state has an equivalent process, and internal appeals succeed even more often. Cite the outcome record for Spravatowhen you appeal: reviewers routinely find that denials like yours didn’t hold up.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · DERIVED AGGREGATE STATISTICS ONLY · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Spravato? 66.7% got it reversed.

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