Rx Management denials in California external review

In the California DMHC record, independent physician reviewers decided 14 published external-review cases involving Rx Managementand overturned the plan’s denial in 21.4%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
14
2007–2018
Overturned
21.4%
3 denials reversed

Conditions behind Rx Management denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
ADHD5
20%
Typical time to a decision
19 days
Most land between 12 and 22 days
Handled as urgent
21.4%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Concerta for treatment of the enrollee’s attention deficit hyperactivity disorder (ADHD). Findings: The physician reviewer found that stimulant medication is the gold standard pharmacologic intervention for ADHD. Concerta is a methylphenidate-based product approved by the U.S. Food and Drug Administration (FDA) for the treatment of ADHD. Concerta is a central nervous system psychostimulant that has been shown to exert its clinical effect by blocking the reuptake of norepinephrine and dopamine in the prefrontal cortex. The unique extended-release tablet relies on osmotic pressure to steadily deliver methylphenidate resulting in a duration of effect that can approach 12 hours. The typical dose range of Concerta is between 18 mg and 72 mg once a day.
Medical Necessity · 2018 · IMR MN18-27566
Nature of Statutory Criteria/Case Summary: An enrollee has requested intensive outpatient program level of behavioral health treatment for treatment of her behavioral health conditions. Findings: The physician reviewer found that this case encompasses all elements of the bio-psycho-social-cultural model of conceptualization and generates impairment in multiple domains. The patient has attempted treatment of her illness burden in the outpatient setting. Her treatment has consisted of pharmacotherapy and psychotherapy, but has netted no meaningful treatment gains. Considering the illness burden and an undistracted therapeutic opportunity, intensive outpatient programming would be reasonably expected to significantly improve the patient’s condition. All told, intensive outpatient program level of behavioral health treatment is medically indicated for the treatment of this patient.
Medical Necessity · 2016 · IMR MN16-21843

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage of diazepam, Adderall, and Ritalin titration therapy for treatment of the enrollee’s behavioral health condition. Findings: The physician reviewer found that Ritalin and Adderall are schedule II medications. These medications are highly controlled and regulated by the U.S. Drug Enforcement and Administration (DEA) and their use require frequent follow up. The records indicate that this patient had not followed up with his provider, which would be eight to nine months from the requested fill date. This length of follow up is not considered standard of care while prescribing schedule II medications. Therefore, it is appropriate and the standard of care for the provider to require face to face follow up prior to continuing schedule II medications.
Medical Necessity · 2018 · IMR MN18-28394
Nature of Statutory Criteria/Case Summary: An enrollee requested authorization and coverage for Concerta and modafinil for treatment of the enrollee’s major depressive disorder. Findings: The physician reviewer found that Concerta is a methylphenidate-based product that was approved by the U.S. Food and Drug Administration (FDA) for the treatment of attention deficit hyperactivity disorder (ADHD) in 2000. Concerta is a central nervous system psychostimulant that is thought to exert its clinical effect by blocking the reuptake of norepinephrine and dopamine in the prefrontal cortex. The unique extended-release tablet relies on osmotic pressure to steadily deliver methylphenidate resulting in a duration of effect that can approach 12 hours. The typical dose range of Concerta is between 18 mg and 72 mg once a day.
Medical Necessity · 2018 · IMR MN18-27338

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Rx Management, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Rx Management? Use the California record to prepare.

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