Psychological Testing denials in California external review

In the California DMHC record, independent physician reviewers decided 15 published external-review cases involving Psychological Testingand overturned the plan’s denial in 20%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
15
2005–2024
Overturned
20%
3 denials reversed

Conditions behind Psychological Testing denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Autism Spectrum Disorder4
25%
Typical time to a decision
21 days
Most land between 20 and 25 days
Handled as urgent
13.3%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

The parent of a three-year-old male has requested psychological testing for evaluation of his autistic disorder. Findings: The physician reviewer found that young children are often referred for psychological evaluation because they appear to have features of autism, which can be difficult to assess given their limited social interaction and communication skills. According to a paper by Akshoomoff, “Many features and behavior problems can further interfere with the accurate assessment of a young child’s cognitive abilities, including difficulty maintaining attention, hyperactivity, sensory issues, and poor compliance, particularly in an unfamiliar setting.” According to Akshoomoff, “it is critical to identify cognitive strengths and weaknesses and developmental delays in a young child suspected of an autism spectrum disorder (ASD) as part of the initial diagnostic workup and to assist wi…
Medical Necessity · 2011 · IMR MN11-12594
The representative of a 15-year-old male enrollee has requested an additional four hours of psychological testing for an evaluation of the enrollee to rule out Asperger’s disorder. Findings: The physician reviewer found that psychological testing is appropriate in this setting and should include assessment of cognitive ability, verbal and non-verbal IQ and adaptive skills (American Academy of Child and Adolescent Psychiatry Practice Parameters). The article by Troth and King indicates that a comprehensive assessment is needed for Asperger’s syndrome and should include a detailed developmental history, direct observation, evaluation tools specific for autism diagnosis, a review of school records and a consultation with the patient’s teachers (particularly around peer interaction).
Medical Necessity · 2009 · IMR MN09-9768

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: The patient’s parent has requested reimbursement for five additional units of psychological testing (12 units total). In this case, a Psychological Evaluation Report dated 4/11/24 indicated that the purpose of the psychological evaluation was to rule out autism and attention deficit hyperactivity disorder (ADHD). However, the assessment completed across both days were geared more toward assessing for ADHD, without autism-specific assessments being completed.
Medical Necessity · 2024 · IMR MN24-41855
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Psychological Testing. Findings: The physician reviewer found that sychological testing is to be used in conjunction with other sources of clinical information to create a diagnostic formulation and treatment recommendations. These multiple sources of clinical information include clinical interview, interviews with collateral sources, self-report objective measures, observation of the patient, and review of past records.
Medical Necessity · 2021 · IMR MN21-35147

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Psychological Testing, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Psychological Testing? Use the California record to prepare.

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