Orthognathic Surgery denials in California external review

In the California DMHC record, independent physician reviewers decided 29 published external-review cases involving Orthognathic Surgeryand overturned the plan’s denial in 75.9%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
29
2002–2025
Overturned
75.9%
22 denials reversed

Conditions behind Orthognathic Surgery denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Malocclusion5
80%
Typical time to a decision
21 days
Most land between 17 and 22 days

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for the following components (osteotomy, mandible, segmental; face bone graft; nasal, maxillary or malar areas (includes obtaining graft); and/or lower jawbone graft; mandible, includes obtaining graft), for the requested orthognathic surgical procedure.Findings: The physician reviewer found that etiology of maxillofacial skeletal deformities may be either congenital or acquired. Deformities may be evident at birth or may manifest during subsequent growth and development, creating functional and/or degenerative problems. The records provided for review document that this patient has a maxillofacial skeletal deformity that cannot be corrected with orthodontics alone.
Medical Necessity · 2023 · IMR MN23-38458
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient has requested reimbursement for orthognathic surgery (reconstruction of midface, LeFort, bilateral sagittal split osteotomy, segmental osteotomy, with genioglossus advancement, septoplasty, excision inferior turbinate, oral surgical splint, virtual surgical planning, and maxillomandibular fixation). As noted by the Researchers“The surgical correction of maxillofacial skeletal deformities includes the reconstructive procedures that correct deformities of the maxilla, mandible, facial skeleton, and associated soft tissue structures.” Further, the AAOMS noted that “The principal goal for surgical correction of the maxillofacial skeletal deformity is to create or restore normal form, function, and health, while minimizing potential negative short-term and long-term sequelae.” On review of the r…
Medical Necessity · 2024 · IMR MN24-41505

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for periodontal care, gum recession surgery, extractions, and orthognathic surgery nature for treatment of the enrollee who is status post repair of a cleft palate. Findings: The physician reviewer found that there is a lack of support for the medical necessity of the requested services in this clinical setting. The patient does have periodontitis that will require dental treatment but that is not related to the patient’s cleft palate. The risk factors for periodontitis include amongst others poor oral hygiene. Treatment with scaling and root planning would be appropriate for the patient. Grafting the patient’s gingiva to augment her gingiva is also appropriate given the patient’s periodontal findings.
Medical Necessity · 2017 · IMR MN17-26512
Findings: The physician reviewer found that the parent of a patient has requested authorization and coverage for immediate scheduling of orthognathic surgery. The patient’s provider agrees that the patient requires the requested surgery. However, the surgeon should determine the timing of the surgery based on scientific factors and specific criteria. This criteria includes whether or not the patient has stopped growing, as change in skeletal growth after orthognathic surgery may result in relapse. In this case, the patient’s provider has noted that it is recommended to obtain a computed tomography (CT) scan in one year to determine if the patient has ceased growing. At that point, the provider could compare previous radiographs and CT scans to determine if the patient is appropriate for the surgery, which is a reasonable and appropriate course of treatment.
Medical Necessity · 2025 · IMR MN25-46341

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Orthognathic Surgery, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Orthognathic Surgery? Use the California record to prepare.

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