Norditropin Flexpro denials in California external review

In the California DMHC record, independent physician reviewers decided 33 published external-review cases involving Norditropin Flexproand overturned the plan’s denial in 60.6%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
33
2016–2026
Overturned
60.6%
20 denials reversed

By condition

Published outcomes when Norditropin Flexpro was denied for these conditions.
ConditionDecisionsOverturned
Idiopathic Short Stature13
69.2%
Typical time to a decision
11 days
Most land between 5 and 19 days
Handled as urgent
36.4%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/ Case Summary: The enrollee’s parent is requesting authorization and coverage for the medication, Norditropin Flexpro. The enrollee has severe short stature, poor growth velocity and a three-year delay in bone maturation. The pediatric endocrinology office note indicates the enrollee’s magnetic resonance imaging (MRI) revealed a seven millimeter anterior intrasellar lesion. Pituitary function testing was performed twice and was normal. Neurosurgery recommended a follow-up MRI in six to eight weeks. The plan was to start growth hormone (GH) if the lesion was stable. The repeat MRI showed no change. The enrollee’s height was documented as 112.5 centimeters; less than the first percentile, and her weight was 23.8 kg, placing her in the 13th percentile. Her bone age was five years, nine months at a chronological age of eight years, seven months.
Medical Necessity · 2019 · IMR MN19-31846
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient’s parent has requested authorization and coverage for Norditropin Flexpro. Norditropin is safe and effective for the treatment of pediatric growth hormone deficiency (GHD) and idiopathic short stature (ISS). According to the U.S. Food and Drug Administration and the Pediatric Endocrine Society, the essential diagnostic criteria for ISS are a standing height z-score below -2.25 and the absence of an identifiable pathology prior to growth hormone treatment. In this case, the records confirm that the patient’s height z-score has remained above -2.25 since birth.
Medical Necessity · 2025 · IMR MN25-46232

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: A female enrollee has requested authorization and coverage for Norditropin FlexPro 10 mg injections for treatment of the enrollee who has a history of nontoxic multinodular goiter, gastric ulcer and obesity.Findings: The physician reviewer found that growth hormone deficiency (GHD) is a medical condition in which the body does not produce enough growth hormone (GH). Recognized effects include reduced muscle mass and strength, reduced bone strength and osteoporosis, decreased energy levels, impaired concentration and loss of memory, increased body fat, lipid abnormalities, and insulin resistance. Growth hormone deficiency is also appreciated to be a factor in this increased mortality from cardiovascular disease. GH replacement therapy can provide a number of measurable benefits to GH deficient adults.
Medical Necessity · 2017 · IMR MN17-26242
Nature of Statutory Criteria/Case Summary: The parent of an enrollee has requested authorization and coverage for the medication Norditropin FlexPro.According to the U.S. Food and Drug Administration (FDA), essential diagnostic criteria for idiopathic short stature (ISS) are a standing height z-score below –2.25 and the absence of identifiable pathology. The patient has met the essential FDA-approved standing height criteria for ISS, as his height z-score has remained well below –2.25 for over a year in the absence of puberty. However, possible genetic etiologies, such as SHOX mutation, have not been excluded. Furthermore, the submitted documentation reflects that the patient has not had brain MRI (with and without contrast). Brain MRI (with and without gadolinium contrast) obtained before the initiation of somatotropin would exclude identifiable intracranial pathology.
Medical Necessity · 2022 · IMR MN22-38145

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Norditropin Flexpro, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Norditropin Flexpro? Use the California record to prepare.

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