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Eye Movement Desensitization And Reprocessing denials: what the review data shows

Independent reviewers have decided 21 published cases where an insurer denied Eye Movement Desensitization And Reprocessing — and they overturned the insurer 47.6% of the time. A denial for Eye Movement Desensitization And Reprocessing is a starting position, not a final answer.

Published decisions
21
2001–2026
Overturned
47.6%
10 denials reversed

By condition

Published outcomes when Eye Movement Desensitization And Reprocessing was denied for these conditions.
ConditionDecisionsOverturned
Post-traumatic Stress Disorder17
52.9%
Typical time to a decision
8 days
Most land between 4 and 21 days
Handled as urgent
47.6%
Expedited when a delay would cause harm
What the reviewers wrote
Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for weekly therapy that includes eye movement desensitization and reprocessing (EMDR), dialectical behavior therapy (DBT), and cognitive behavioral therapy (CBT). The American Academy of Child and Adolescent Psychiatry (AACAP) and American Association of Community Psychiatrists (AACP) have unified the Child and Adolescent Level of Care Utilization System (CALOCUS) and the Child and Adolescent Service Intensity Instrument (CASII) into a single instrument, the Child and Adolescent Level of Care/Service Intensity Utilization System (CALOCUS-CASII). This instrument provides a reliable framework for determining the appropriate level of care for adolescents needing mental health treatment. Using CALOCUS-CASII, providers score patients on a scale of 1-5 using a six-pronged Dimensional Rating System.
Medical Necessity · 2022 · IMR MN22-37109
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for Weekly therapy that includes eye movement desensitization and reprocessing (EMDR), dialectical behavior therapy (DBT), and cognitive behavior therapy (CBT). The American Association of Community Psychiatrists Level of Care Utilization System (LOCUS) provides a reliable framework for determining the appropriate level of care for adults needing mental health treatment. Using LOCUS, providers score patients on a scale of 1-5 using a six-pronged Dimensional Rating System. The six dimensions include: (1) risk of harm; (2) functional status; (3) medical, addictive and psychiatric comorbidity; (4) recovery environment (a. stressors and b. supports); (5) treatment and recovery history; and (6) engagement. The composite score is then used to determine the level of care needed.
Medical Necessity · 2022 · IMR MN22-37101

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Eye Movement Desensitization and Reprocessing (EMDR) Therapy.At issue in this case is whether the requested Eye Movement Desensitization and Reprocessing (EMDR) Therapy is medically necessary to treat the patient’s mental health or substance use disorder, as defined in Health and Safety Code section 1374.72(a)(3)(A).California Health and Safety Code section 1374.72(a)(3)(A) states that, “Medically necessary treatment of a mental health or substance use disorder” means a service or product addressing the specific needs of that patient, for the purpose of preventing, diagnosing, or treating an illness, injury, condition, or its symptoms, including minimizing the progression of that illness, injury, condition, or its symptoms, in a manner that is all of the following:(i) In accordance with th…
Medical Necessity · 2023 · IMR MN23-38567
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for referral to an eye movement desensitization and reprocessing (EMDR) specialist. Findings: The physician reviewer found that EMDR is specifically indicated for the treatment of patients with post-traumatic stress disorder (PTSD). Based on the available documentation, this patient’s presentation does not support a diagnosis of PTSD. In addition, there is a lack of documentation of symptoms consistent with PTSD. Bereavement is distressing, particularly that after a child’s death. However, this is not considered an exposure to an actual or threatened death, injury or violence, which is required for a PTSD diagnosis per the American Psychiatric Association (APA).
Medical Necessity · 2022 · IMR MN22-37261

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California outcomes — every state runs an equivalent external review, but the rates here are California’s. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These are outcomes from California’s external review program — an independent physician panel that binds the insurer. Every state has an equivalent process, and internal appeals succeed even more often. Cite the outcome record for Eye Movement Desensitization And Reprocessingwhen you appeal: reviewers routinely find that denials like yours didn’t hold up.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · DERIVED AGGREGATE STATISTICS ONLY · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Eye Movement Desensitization And Reprocessing? 47.6% got it reversed.

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