Electroconvulsive Therapy denials in California external review

In the California DMHC record, independent physician reviewers decided 28 published external-review cases involving Electroconvulsive Therapyand overturned the plan’s denial in 67.9%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
28
2006–2025
Overturned
67.9%
19 denials reversed

Conditions behind Electroconvulsive Therapy denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Bipolar Disorder7
57.1%
Major Depressive Disorder4
75%
Depression3
66.7%
Typical time to a decision
4 days
Most land between 3 and 10 days
Handled as urgent
71.4%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: The patient’s parent has requested reimbursement and prospective authorization and coverage for (1) inpatient hospitalization and (2) electroconvulsive therapy services (12 treatments).With regard to risk of harm, the records support a score of 5. The patient has an extreme risk of harm, due to a history of suicidal ideation, self-harm, and aggression towards others. During her hospitalization, she has been unable to go more than three days without the use of four-point restraints and no more than one day without self-harm or aggression towards others. In terms of functional status, the records support a score of 5. The documentation noted severe functional impairment as the patient struggles to complete her activities of daily living, including attending to her hygiene.
Medical Necessity · 2022 · IMR MN22-37262
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement and prospective authorization and coverage for inpatient mental health treatment and electroconvulsive therapy (ECT). The Health Plan has denied this request indicating that the services at issue were not and are not medically necessary for treatment of the enrollee’s behavioral health condition. Findings: The physician reviewer found that Based on the clinical documentation provided for review, the patient presented with a formidable illness burden. The patient’s mood disorder was characterized as severe with treatment refractoriness and complicated by alcohol use and anxiety. The patient had history of concerning suicidal behavior in which he wrote a suicide note and developed a plan for hanging.
Medical Necessity · 2018 · IMR MN18-27599

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: female enrollee has requested reimbursement and prospective authorization and coverage for inpatient mental health and inpatient electroconvulsive therapy (ECT) services for treatment of the enrollee’s behavioral health condition. Findings: The physician reviewer found that on the Level of Care Utilization System (LOCUS) criteria, the patient met criteria for treatment in a less restrictive environment. The patient’s risk of harm score is three (3), moderate risk of harm. The patient has a history of overdosing in the past. She has chronic impulsive suicidal behavior and suicidal ideation. The patient still had intermittent chronic suicidal ideation but with no plan. Further hospitalization would not alleviate her chronic suicidal ideation. The patient’s functional status score is three (3), moderate impairment.
Medical Necessity · 2017 · IMR MN17-26244
The patient has requested reimbursement and prospective authorization and coverage for inpatient behavioral health hospitalization including electroconvulsive therapy (ECT). The American Association of Community Psychiatrists Level of Care Utilization System (LOCUS) provides a reliable framework for determining the appropriate level of care for adults needing mental health treatment. Applying the LOCUS guidelines, this patient does not meet the criteria for inpatient behavioral health hospitalization. The patient has been at significant risk of harm as the records indicate that the patient demonstrated paranoia and verbalized delusions that people were conspiring against her. The patient has not been an imminent danger to herself or others. The patient has demonstrated moderate functional impairment. On admission, the patient showed some decrease in her ability for self-care.
Medical Necessity · 2019 · IMR MN19-31840

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Electroconvulsive Therapy, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Electroconvulsive Therapy? Use the California record to prepare.

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