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Dialectical Behavior Therapy denials: what the review data shows

Independent reviewers have decided 19 published cases where an insurer denied Dialectical Behavior Therapy — and they overturned the insurer 68.4% of the time. A denial for Dialectical Behavior Therapy is a starting position, not a final answer.

Published decisions
19
2001–2026
Overturned
68.4%
13 denials reversed

Conditions behind dialectical behavior therapy denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Borderline Personality Disorder7
85.7%
Major Depressive Disorder4
50%
Post-traumatic Stress Disorder3
100%
Typical time to a decision
6 days
Most land between 4 and 13 days
Handled as urgent
63.2%
Expedited when a delay would cause harm
What the reviewers wrote
Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for weekly therapy that includes eye movement desensitization and reprocessing (EMDR), dialectical behavior therapy (DBT), and cognitive behavioral therapy (CBT). The American Academy of Child and Adolescent Psychiatry (AACAP) and American Association of Community Psychiatrists (AACP) have unified the Child and Adolescent Level of Care Utilization System (CALOCUS) and the Child and Adolescent Service Intensity Instrument (CASII) into a single instrument, the Child and Adolescent Level of Care/Service Intensity Utilization System (CALOCUS-CASII). This instrument provides a reliable framework for determining the appropriate level of care for adolescents needing mental health treatment. Using CALOCUS-CASII, providers score patients on a scale of 1-5 using a six-pronged Dimensional Rating System.
Medical Necessity · 2022 · IMR MN22-37109
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for Weekly therapy that includes eye movement desensitization and reprocessing (EMDR), dialectical behavior therapy (DBT), and cognitive behavior therapy (CBT). The American Association of Community Psychiatrists Level of Care Utilization System (LOCUS) provides a reliable framework for determining the appropriate level of care for adults needing mental health treatment. Using LOCUS, providers score patients on a scale of 1-5 using a six-pronged Dimensional Rating System. The six dimensions include: (1) risk of harm; (2) functional status; (3) medical, addictive and psychiatric comorbidity; (4) recovery environment (a. stressors and b. supports); (5) treatment and recovery history; and (6) engagement. The composite score is then used to determine the level of care needed.
Medical Necessity · 2022 · IMR MN22-37101

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: The parent of an enrollee has requested authorization and coverage for a six-month Dialectical Behavior Therapy (DBT) program. Findings: The physician reviewer found that The submitted documentation does not support that the requested services are medically necessary. DBT is typically used for individuals with a diagnosis of borderline personality disorder. DBT is used to help individuals with emotion regulation issues, instability of affect, and interpersonal problems. In this case, the most recent progress notes from the patient’s psychiatrist and her therapist indicated that the patient appeared to be functioning well. These notes do not indicate that the patient was experiencing any suicidal ideation. The patient reported that her mood was stable. Her impulse control was noted to be good.
Medical Necessity · 2019 · IMR MN19-30207
The parent of an enrollee has requested authorization and coverage for individual dialectical behavior therapy (DBT) twice a week. A Cochrane review of therapeutic interventions for addressing self-harm in children and adolescents concluded that there have been relatively few investigations into interventions for children and adolescents who engage in self-harm. The review concluded that there is little evidence on which to draw conclusions on the effectiveness of interventions for self-harm in this population. While there were some very limited positive findings regarding DBT-A (DBT for adolescents), mentalization, and therapeutic assessment, the review concluded that these approaches require further evaluation before any definitive conclusions about their use in clinical practice can be made.
Medical Necessity · 2020 · IMR MN20-33259

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California outcomes — every state runs an equivalent external review, but the rates here are California’s. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These are outcomes from California’s external review program — an independent physician panel that binds the insurer. Every state has an equivalent process, and internal appeals succeed even more often. Cite the outcome record for Dialectical Behavior Therapywhen you appeal: reviewers routinely find that denials like yours didn’t hold up.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · DERIVED AGGREGATE STATISTICS ONLY · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Dialectical Behavior Therapy? 68.4% got it reversed.

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