Computed Tomography Scan denials in California external review

In the California DMHC record, independent physician reviewers decided 13 published external-review cases involving Computed Tomography Scanand overturned the plan’s denial in 38.5%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
13
2009–2024
Overturned
38.5%
5 denials reversed
Typical time to a decision
14 days
Most land between 5 and 21 days
Handled as urgent
38.5%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for computed tomography scan provided on 2/07/18. The Health Plan has denied this request indicating that the services at issue were not medically necessary for evaluation of the enrollee’s concussion. A very common and widely researched issue confronted by emergency rooms nationwide is the over-utilization of CT scans for patients with relatively minor head trauma. There are several programs available to help triage these patients. In an article written by Haydel in 2000, “The authors concluded that CT was indicated in all patients with minor head injury.
Medical Necessity · 2018 · IMR MN18-28741
Nature of Statutory Criteria/Case Summary: an enrollee has requested authorization and coverage for a computed tomography (CT) scan of the left foot. Findings: The physician reviewer found that the gold standard in the diagnosis of gout is demonstrating uric acid crystals in the joint fluid or in tophi. Bony alterations occur only years into the illness and even then, only 45% of patients have radiographic findings. Further confusing the issue is that hyperuricemia can occur in patients who do not have gout. Early diagnosis is important, as uric acid lowering medications can play a role in preventing functional impairment. Over the years, various modalities have been developed to more accurately diagnose gout Historically, radiographs have been the mainstay of imaging, but only demonstrate chronic (irreversible) changes.
Medical Necessity · 2017 · IMR MN17-25484

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
The parent of a 10-year-old male enrollee has requested authorization and coverage for a computed tomography (CT) scan for treatment of the enrollee’s costochondritis and mild persistent asthma. Findings: The physician reviewer found that Hussain and colleagues note that chest pain is a reasonably common complaint in the pediatric population. In terms of referral to pediatric cardiology, it ranks second only to heart murmurs. The most common cause is idiopathic, occurring in up to half of cases. Other causes include pulmonary, musculoskeletal, gastrointestinal, and psychological. Actual cardiac causes are present in less than five percent of cases. Most children have normal physical exam findings.
Medical Necessity · 2018 · IMR MN18-29776
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for computed tomography (CT) scan, positron emission tomography (PET) scan, biopsy and pathology for evaluation of the enrollee’s neck pain, hearing loss, rhinitis, and nasal polyp. Findings: The physician reviewer found that the medical literature, PET/CT imaging can have a substantial impact on intended management when used for three targeted diagnostic indications: (1) determining whether a suspicious lesion is cancer; (2) detecting an unknown primary tumor site in a patient with confirmed or strongly suspected metastatic disease; and (3) detecting a primary tumor site in a patient with a presumed paraneoplastic syndrome. PET/CT plays a crucial role in the diagnosis and management of patients with head and neck squamous cell cancer (HNSCC).
Medical Necessity · 2017 · IMR MN17-26229

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Computed Tomography Scan, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Computed Tomography Scan? Use the California record to prepare.

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