Breast Implant Removal denials in California external review

In the California DMHC record, independent physician reviewers decided 28 published external-review cases involving Breast Implant Removaland overturned the plan’s denial in 21.4%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
28
2004–2025
Overturned
21.4%
6 denials reversed

Conditions behind Breast Implant Removal denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Capsular Contracture5
20%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
24
20.8%
Urgent Care
Expedited reviews, decided in days rather than weeks.
4
25%
Typical time to a decision
20 days
Most land between 10 and 21 days
Handled as urgent
17.9%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for breast implant removal surgery (CPT 19371-RT, 19371-LT, 19328-RT, and 19328-LT) performed by Dr. Lisa Cassileth on 11/02/20.At issue is whether breast implant removal surgery (CPT 19371-RT, 19371-LT, 19328-RT, and 19328-LT) performed by Dr. Lisa Cassileth on 11/02/20 was medically necessary for treatment of the patient’s medical condition. Does the condition constitute an abnormal structure of the body? If so, is the abnormal structure of the body caused by any of the following: congenital effects, developmental abnormalities, trauma, infection, tumors, or disease? If so, is the requested surgery performed to do either of the following: improve function or create a normal appearance to the extent possible?
Medical Necessity · 2021 · IMR MN21-36289
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for breast implant removal services performed.Findings: The physician reviewer found that at issue in this case is whether the enrollee received emergency medical services on the date of service in question. California law defines “emergency services and care” as “medical screening, examination, and evaluation by a physician and surgeon, or, to the extent permitted by applicable law, by other appropriate licensed persons under the supervision of a physician and surgeon, to determine if an emergency medical condition or active labor exists and, if it does, the care, treatment, and surgery, if within the scope of that person's license, necessary to relieve or eliminate the emergency medical condition, within the capability of the facility.” A screening examination in an emergency department, and any medical…
Urgent Care · 2017 · IMR UR17-25256

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient has requested reimbursement for the removal of the right breast implant. Medical literature notes that “Capsular contracture is a troublesome complication of breast implants which may require revision surgery. Capsular contracture initially presents with firmness of the breast and can progress to pain and distortion of the breast shape and volume.” The authors noted that “In a contracted breast, the capsule becomes thick and hard, and shrinks in a way which alters the contour of the breast and the position of the implant.” Medical literature establishes that “The degree of contracture is clinically graded by the grading system.
Medical Necessity · 2023 · IMR MN23-40505
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for breast implant removal surgery. Florin and Halavy report that capsular contracture is a troublesome complication of breast implants, which may require revision surgery, that initially presents with firmness of the breast and can progress to pain and distortion of the breast shape and volume. The authors further explain that when an implant is placed, a fibrous capsule forms around it and while in a normal breast, the capsule is thin and soft, without effect on the appearance of the breast, in a contracted breast, the capsule becomes thick and hard, and shrinks in a way which alters the contour of the breast and the position of the implant.
Medical Necessity · 2022 · IMR MN22-37723

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Breast Implant Removal, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Denied Breast Implant Removal? Use the California record to prepare.

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