Actiq denials in California external review

In the California DMHC record, independent physician reviewers decided 58 published external-review cases involving Actiqand overturned the plan’s denial in 17.2%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
58
2002–2017
Overturned
17.2%
10 denials reversed

Conditions behind Actiq denials

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Back Pain6
0%
Chronic Pain5
20%
Fibromyalgia3
33.3%
Typical time to a decision
20 days
Most land between 14 and 21 days
Handled as urgent
20.7%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

The patient is a 26-year-old female with a history of chronic facial pain secondary to trigeminal neuralgia. The patient also has a diagnosis of fibromyalgia and has recently been diagnosed with Lambert-Eaton syndrome. She has been tried on numerous pain medications in the past including many narcotics. The patient experienced reactions such as rashes, pruritus, and even anaphylaxis to various narcotics tried. The patient is also unable to tolerate fentanyl patches secondary to sedation. She has been able to tolerate Actiq and therefore, has requested authorization and coverage for the medication.
Medical Necessity · 2004 · IMR MN04-3788
The patient is a 36-year-old female with a history of migraines and cluster headaches since 1994, six months after delivery of her second child. The patient has been diagnosed with trigeminal neuralgia. She has been tried on numerous medications, acupressure, acupuncture, massage, and biofeedback, none of which have been effective. The only medication regimen that appears to have been effective is opiates. The patient is currently on Avinza as a baseline medication. She has requested authorization for Actiq for her breakthrough pain, which also causes nausea and vomiting, making oral medication regimens difficult. The Health Plan has determined that Actiq is not medically necessary for treatment of the patient’s pain.The patient has severe pain, which has failed to respond to conservative treatment.
Medical Necessity · 2004 · IMR MN04-3790

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
The patient is a 37-year-old male with a working diagnosis of Familial Mediterranean Fever (FMF). His rheumatologist has understandably labeled this diagnosis as probable or presumptive at different times, though states that the diagnosis was confirmed under genetic screening. The physician’s notes include reference to extensive evaluation involving at least twelve physicians in various specialties, though genetic screening actually revealed heterozygosity for FMF, making its significance for the diagnosis uncertain. The submitted records describe rather unexpected continuous and unrelenting pain rather than the more usual episodic pain associated with FMF. Thus, it appears the patient has experienced repeated and ongoing failure of pain management.
Medical Necessity · 2004 · IMR MN04-4012
The patient is a 43-year-old female with rheumatoid arthritis. The patient’s treatment regimen includes Remicade, Arava, prednisone, ibuprofen, and Excedrin. The patient has apparently had severe pain related to her rheumatoid arthritis and secondary degenerative joint disease, and recently underwent a hip replacement. The patient’s provider states the patient was given Actiq for breakthrough pain in association with her osteoarthritis prior to her hip replacement.The materials provided demonstrate the patient received an extensive array of narcotic medications in June, July and August 2004, including, oxycodone, OxyContin, Endocet and Kadian. Records from 8/31/04 indicate the patient was in no acute distress though she continued to take OxyContin 80mg three times daily. Included in the patient’s provider’s assessment were total body pain and chronic opioid therapy.
Medical Necessity · 2005 · IMR MN05-4110

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this treatment generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving Actiq, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

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