Testosterone Deficiency denials in California external review

In the California DMHC record, independent physician reviewers decided 12 published external-review cases involving testosterone deficiencyand overturned the plan’s denial in 16.7%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
12
2007–2026
Overturned
16.7%
2 denials reversed
Typical time to a decision
20 days
Most land between 17 and 21 days
Handled as urgent
8.3%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: The patient requested reimbursement and prospective authorization and coverage for clomiphene citrate.The American Urological Association (AUA) Guidelines on the Evaluation and Management of Testosterone Deficiency, specifically Guideline Statement 27, explains that clomiphene citrate is widely accepted as a treatment for low testosterone in males. The AUA guidelines specifically list clomiphene citrate as one of the appropriate alternative therapies commonly used to promote the endogenous production of testosterone. It further supports the use of clomiphene based on studies that showed that clomiphene citrate has outstanding biochemical and clinical efficacy, with increases in serum testosterone similar to those for testosterone gel.
Medical Necessity · 2024 · IMR MN24-41626
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for depo-testosterone, non-statin cholesterol medication, and a consultation with a urologist. Based on the available documentation, this patient should have ongoing follow-up for his symptoms with a urologist. However, there is a lack of documentation to support the need for testosterone treatment as there is no record of low testosterone levels in the records provided for review. In addition, there is a lack of evidence of statin intolerance. Thus, the requested depo-testosterone and non-statin cholesterol medication are not supported as medically necessary for treatment of the patient’s medical condition, while a consultation with a urologist is medically necessary.
Medical Necessity · 2018 · IMR MN18-28752

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
An enrollee has requested reimbursement for the Testopel Pellets 75 mg provided, and prospective authorization and coverage for Testopel Pellets 75 mg (quantity 4 per year). Patients treated with testosterone require monitoring of serum levels and symptom management to assure the lowest effective dose is used to achieve treatment goals. However, based on the current medical literature, there is a paucity of data demonstrating that one formulation of testosterone supplementation is more effective than other preparations. Moreover, there is a lack of long-term studies that suggest a benefit with Testopel treatment over standard available therapies. Thus, the Testopel Pellets 75 mg provided, and future Testopel Pellets 75 mg (quantity 4 per year), were not and are not likely to be more beneficial for treatment of this patient’s medical condition than any available standard therapy.
Experimental/Investigational · 2019 · IMR EI19-30103
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for Testosterone cypionate injections. Studies show that the aim of testosterone replacement therapy (TRT) is to improve symptoms and signs of testosterone deficiency including decreased libido, erectile dysfunction, depressed mood, anemia, loss of muscle and bone mass, by increasing serum testosterone levels to physiologic range a study showed. The records provided for review fail to document a recent assessment with prostate specific antigen (PSA) and rectal examination to assess the patient’s prostate cancer activity. In addition, there is a lack of report that the patient has undergone an assessment of muscle status, or the findings of a behavioral health examination. Moreover, the patient does not have evidence of muscle mass wasting.
Medical Necessity · 2023 · IMR MN23-38674

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving testosterone deficiency, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for testosterone deficiency? Use the California record to prepare.

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