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Radicular Pain: when insurers say no, reviewers often say yes

In 13 published external-review decisions involving radicular pain, independent physician reviewers overturned the insurer’s denial 38.5% of the time.

Published decisions
13
2001–2026
Overturned
38.5%
5 denials reversed
Typical time to a decision
3 days
Most land between 2 and 7 days
Handled as urgent
76.9%
Expedited when a delay would cause harm
What the reviewers wrote
Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for epidural steroid injection(s). The American Society of Interventional Pain Physicians (ASIPP) recently published guidelines regarding evidence supporting epidural steroid injections in the treatment of patients with chronic spinal pain (Manchikanti, et al.). The ASIPP guidelines noted that for patients with spinal stenosis “The evidence based on one high-quality randomized controlled trials in each category the evidence is Level III to II for fluoroscopically guided caudal epidural injections with moderate to strong recommendation.” In addition, “The evidence for axial discogenic pain without facet joint pain or sacroiliac joint pain in the lumbar and cervical spine with fluoroscopically guided caudal, lumbar and cervical interlaminar epidural injections, based on one relevant high quality…
Medical Necessity · 2023 · IMR MN23-38509
The patient is a 39-year-old female who has had low back pain for over a year with intermittent episodes of left leg radicular pain. An MRI of the lumbar spine performed in October 2004 showed grade I spondylolisthesis at L5-S1 and a bulging disc at L4-5. The patient was recently seen by an orthopedic surgeon for acute exacerbation of her left leg pain and numbness and was started on medication as of September 2005. An MRI was ordered at that time, but authorization was denied by the Health Plan. The patient had no improvement and saw her provider again in October 2005, at which time they discussed surgical intervention. The patient indicated she was unable to do much physiotherapy due to her pain and discomfort. Authorization for an MRI was requested again and denied.
Medical Necessity · 2005 · IMR MN05-4950

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient requested authorization and coverage for lumbar and neck epidural corticosteroid (steroid) injections and/or bilateral ankle arthroscopy and bilateral knee arthroscopy followed by rehabilitation and physical therapy (PT) services.Lumbar transforaminal injection of steroid (LTFIS) is a treatment for radicular pain. Steroids are believed to have a therapeutic effect due to their anti-inflammatory properties. Smith and colleagues concluded that there is strong evidence that lumbar transforaminal injection of steroids is an effective treatment for radicular pain due to disc herniation. The authors indicated that there is a lack of high-quality evidence demonstrating their effectiveness in the treatment of radicular pain due to spinal stenosis.
Medical Necessity · 2023 · IMR MN23-40513
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for morphine. Researchers found adequate evidence to support short-term efficacy of opioids for chronic low back pain compared to placebo. Researchers determined that for patients “with chronic low back pain who tolerate the medicine, opioid analgesics provide modest short-term pain relief but the effect is not likely to be clinically important within guideline recommended doses.” Overall, researchers found that there is a paucity of evidence supporting the long-term efficacy of opioid medications for patients with chronic low back pain. Further, researchers reported on an outcome study on the effects of opioid therapy for lumbar disc herniation. Researchers found that patients who were treated with opioids had “significantly worse baseline pain and quality of life.
Medical Necessity · 2019 · IMR MN19-30888

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California outcomes — every state runs an equivalent external review, but the rates here are California’s. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes come from California’s external review program — an independent physician panel whose decision binds the insurer. Every state has an equivalent, and internal appeals succeed even more often. If your care for radicular pain was denied, the published record says the denial is worth fighting.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · DERIVED AGGREGATE STATISTICS ONLY · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for radicular pain? 38.5% won.

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