Osteoporosis denials in California external review

In the California DMHC record, independent physician reviewers decided 181 published external-review cases involving osteoporosisand overturned the plan’s denial in 56.4%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
181
2002–2026
Overturned
56.4%
102 denials reversed

Most-fought treatments for osteoporosis

What insurers denied — and how those fights ended.
TreatmentDecisionsOverturned
Forteo33
63.6%
Prolia29
65.5%
Dexa Scan12
25%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
147
53.7%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
34
67.6%
Typical time to a decision
20 days
Most land between 10 and 21 days
Handled as urgent
18.8%
Expedited when a delay would cause harm
Recent direction
Falling
73.1%69.6% overturned, last three years

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Physician 1The patient is a 65-year-old woman who has been diagnosed with Gaucher’s disease type I. The patient has been receiving enzyme replacement therapy for several years. She underwent a left knee replacement one year ago for unknown reasons with some residual tenderness noted three months later. The submitted notes indicate there was a small area of avascular necrosis at the superior aspect of the right femoral head seen on an MRI performed in May 2003. This was presumably a stage I lesion since it was not seen on x-ray. X-rays of the spine, hips, and knees show only minimal disc and degenerative joint changes without fractures, lytic lesions or deformities such as the Erlenmeyer flask deformity classic for Gaucher’s disease. DEXA scans of the spine and hip for bone mineral density reveal normal T scores compared to young adult women and no evidence of osteoporosis.
Experimental/Investigational · 2004 · IMR EI04-3442
The patient requested reimbursement for the lab testing (collagen cross-links testing).Osteoporosis is a common metabolic bone disorder characterized by a structural deterioration of bone tissue resulting in an increased risk of fragility fracture. Osteoporosis is most common in post-menopausal women. The risk of osteoporosis is increased with aging in both men and women. Currently, bone mineral density (BMD) measurement using dual-energy X-ray absorptiometry (DEXA) scan is the gold standard for the diagnosis of osteoporosis. The absolute fracture risk in individual subjects is calculated using algorithms, which include BMD, age, gender, history of prior fracture, and other risk factors. Accelerated bone turnover is associated with a higher risk of fracture independent of age, gender, or underlying diseases.
Experimental/Investigational · 2024 · IMR EI24-42087

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Physician 1: The patient is a 63-year-old man with thin bones (osteopenia), documented on a bone density (DEXA) scan 8.5 years ago. He was treated with Aredia, an intravenous bisphosphonate for an unknown amount of time. There is no evaluation as to the cause of the osteopenia. The patient was apparently unable to tolerate the oral bisphosphonates, Fosamax and Actonel. There is no documentation of any response to treatment. The patient’s primary care physician decided to restart the Aredia, apparently based on the findings of osteopenia on a lumbar spine x-ray finding performed a year before. Based upon the documentation provided, it is not known if the patient’s condition is progressive. It is not known if the patient was offered Forteo, which is FDA approved for severe primary osteoporosis in men.
Experimental/Investigational · 2005 · IMR EI05-4361
Findings: The physician reviewer found that The patient has requested authorization and coverage for Evenity 210 mg syringes. Bandeira and colleagues note, “Monthly subcutaneous dosing of romosozumab reduces the risk of vertebral and clinical fractures in women with postmenopausal osteoporosis, with a favorable balance of benefits and risks.” However, the authors conclude, “Romosozumab is a promising emerging anabolic agent with a novel mechanism of action that may expand the options for treating osteoporotic patients at high risk of fracture.” Paik and Scott report, “In pivotal phase III trials (FRAME and ARCH), 12 months’ once-monthly romosozumab 210 mg significantly reduced vertebral and clinical fracture risk versus placebo and oral alendronate in postmenopausal women with osteoporosis.
Medical Necessity · 2022 · IMR MN22-37948

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving osteoporosis, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for osteoporosis? Use the California record to prepare.

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