Gastroparesis denials in California external review

In the California DMHC record, independent physician reviewers decided 36 published external-review cases involving gastroparesisand overturned the plan’s denial in 50%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
36
2002–2026
Overturned
50%
18 denials reversed

Most-fought treatments for gastroparesis

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Botox Injections5
0%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
19
31.6%
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
17
70.6%
Typical time to a decision
14 days
Most land between 7 and 21 days
Handled as urgent
41.7%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Physician 1: The patient is a 45-year-old woman who has had diabetes since the age of 10 with long standing symptoms of nausea and vomiting from gastroparesis, particularly at night. She also has hypertension. Currently, she is maintained on an insulin pump. She has failed to have improvement with conventional therapy and has used domperidone without improvement. The patient underwent endoscopy (which did not demonstrate an anatomic cause for symptoms) with injection of Botox into the pylorus (which did resolve her symptoms). She has had an abnormal, delayed gastric emptying study on two occasions and an electrogastrogram performed in February 2004 was abnormal. A trial of Enterra therapy has been recommended.
Experimental/Investigational · 2005 · IMR EI05-4473
Nature of Statutory Criteria/Case Summary: An enrollee has requested gastric emptying study, a computed tomography (CT) angiography and a fecal microbiota transplant for treatment of the enrollee, who has a history of abdominal pain. Findings: The physician reviewer found that the submitted documentation supports the medical necessity of a portion of the requested services. This patient has symptoms consistent with gastroparesis, but also consistent with other diseases.
Medical Necessity · 2016 · IMR MN16-23917

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for acute hospitalization level of care, subacute hospitalization level of care, a chest computed tomography (CT) with contrast, and abdominal CT with contrast. The records provided for review document that this patient has undergone an extensive work-up and evaluation with multiple specialists for her ongoing symptoms of intermittent, small-volume emesis, and atypical chest pain. The patient has been hemodynamically stable with intermittent vomiting. The patient does not have any medical conditions that require acute or subacute hospital level of care services. Accordingly, the requested acute hospitalization level of care, or subacute hospitalization level of care, is not medically necessary for treatment of this patient.
Medical Necessity · 2020 · IMR MN20-32453
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for the wireless capsule endoscopy (SmartPill Monitoring System) CPT code 91112 for evaluation of the enrollee’s gastroparesis. Findings: The physician reviewer found that The SmartPill wireless capsule endoscopy is U.S. Food and Drug Administration (FDA) approved for evaluation of gastric emptying in gastroparesis, colonic transit in constipation and evaluation of generalized dysmotility. The device is recognized for assessment of gut dysmotilities by both the American Neurogastroenterology and Motility Society as well as by the American Gastroenterology Association. However, wireless capsule endoscopy has not been widely accepted as standard of care in clinical practice outside of tertiary care specialty centers and has not been demonstrated to be superior to gastric motility or colon transit testing.
Experimental/Investigational · 2017 · IMR EI17-26280

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving gastroparesis, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for gastroparesis? Use the California record to prepare.

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