Eczema denials in California external review

In the California DMHC record, independent physician reviewers decided 14 published external-review cases involving eczemaand overturned the plan’s denial in 42.9%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
14
2003–2021
Overturned
42.9%
6 denials reversed

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
11
45.5%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
3
33.3%
Typical time to a decision
21 days
Most land between 11 and 21 days
Handled as urgent
14.3%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee’s parent has requested authorization and coverage for exome sequencing testing (CPT 81415). The provider caring for this patient has recommended whole exome sequencing (WES) for diagnostic purposes given the constellation of symptoms including enamel hypoplasia, eczema, vitiligo, xerosis, and skin hypopigmentation. In contrast to current sequencing tests that analyze one gene or small groups of related genes, WES will analyze the exons or coding regions of over 20,000 genes. Therefore, sequencing the exome is an effective method of analyzing the patient’s DNA to discover the genetic cause of diseases or disabilities.
Experimental/Investigational · 2021 · IMR EI21-35654
A 45-year-old female enrollee has requested a home phototherapy (UVB) unit for treatment of her dermatitis. Findings: The physician reviewer found that dermatitis is histologically diagnosed based on specific findings. The histology is useful to exclude other diagnoses, but requires clinical correlation to establish a more specific diagnosis of eczema. Acute eczema is characterized by spongiosis, a mainly intercellular edema between the epidermal keratinocytes leading to micro or macro vesicles (Boguniewicz and Leung). Treatment of chronic eczema usually starts with topical agents, such as corticosteroids as well as phototherapy, including broad-band UVA (UVB-BB), UVA with psoralen, and UVA-1. More recently, narrow-band UVB has emerged as an effective treatment modality (Majoie, et al). This patient’s skin disease is consistent with the diagnosis of chronic eczema.
Medical Necessity · 2013 · IMR MN13-15513

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee’s parent has requested authorization and coverage for sublingual immunotherapy and/or food tolerance induction. This patient presents with food allergies and eczema. His parent has requested treatment in a tolerance induction program. Currently, the American Academy of Allergy Asthma and Immunology (AAAAI) does not recommend tolerance induction as a standard of care treatment for patients with food allergies due to the uncertainty whether the potential therapeutic benefits outweigh the risks of treatment (Nowak-Wegrzyn, et al.; Gernez and Nowak-Wegrzyn). Although some studies have reported positive outcomes, according to the AAAAI, the interventions and endpoints used in clinical trials have been too inconsistent to establish oral immunotherapy as superior to allergen avoidance.
Experimental/Investigational · 2020 · IMR EI20-34392
Nature of Statutory Criteria/Case Summary: The parent of a patient has requested authorization and coverage for Eucrisa 2% ointment for treatment of the enrollee’s eczema. Findings: The physician reviewer found that the Health Plan has denied this request indicating that the requested medication is not medically necessary for treatment of the patient’s eczema. The submitted documentation does not support the medical necessity of the requested medication. Eucrisa is an inhibitor of phosphodiesterase 4, a novel non-steroidal treatment for children over the age of two years. It can be applied to any part of the body. without concern for side effects. It is intended for treatment of mild to moderate eczema.
Medical Necessity · 2018 · IMR MN18-28605

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving eczema, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for eczema? Use the California record to prepare.

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