Diabetic Foot Ulcer denials in California external review

In the California DMHC record, independent physician reviewers decided 15 published external-review cases involving diabetic foot ulcerand overturned the plan’s denial in 53.3%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
15
2005–2022
Overturned
53.3%
8 denials reversed

Most-fought treatments for diabetic foot ulcer

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Hyperbaric Oxygen Therapy5
40%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
9
55.6%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
6
50%
Typical time to a decision
20 days
Most land between 4 and 21 days
Handled as urgent
40%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for vacuum assisted wound therapy for treatment of the enrollee’s foot ulcers. Findings: 2/3 of the physician reviewers found that negative wound pressure treatment (NWPT) is appropriate for this patient’s diabetic foot infection. There have been multiple peer reviewed studies supporting the effectiveness of NWPT for treatment of diabetic foot ulcers. A study by colleagues concluded, “With emergent evacuation of abscess, early vascular intervention and appropriate debridement, NPWT can be a useful adjunct to the management of limb-threatening diabetic foot infections.” Another study by colleagues noted, “NPWT appears to be as safe as and more efficacious than advanced moist wound therapy for the treatment of diabetic foot ulcers.” As such, there has been consistent evidence of the superior benefits of this…
Experimental/Investigational · 2018 · IMR EI18-27466
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for the EpiFix placental allograft skin substitute for treatment of the enrollee’s chronic right heel wound. Findings: 2/3 of the physician reviewers found that EpiFix is an amniotic membrane biologic product that has strong evidence for healing diabetic foot ulcers versus standard care. EpiFix is also superior to other biologics. Standard wound care includes debridement, glycemic control, offloading and infection control. Although the patient underwent debridement, the patient remained on Santyl for two years with little variation. Recent notes do not mention appropriate offloading such as a total contact cast. In this case, dressings including iodine based products, collagen, foam, were not exhausted. There was no mention of local tissue oxygenation.
Experimental/Investigational · 2017 · IMR EI17-26262

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Physician 1: The patient is a 75-year-old male with a long history of a non-healing diabetic foot ulcer on the plantar left foot. His provider reports standard treatment modalities have been ineffective. The patient’s provider further states the patient has benefited from use of hyperbaric oxygen therapy. The Health Plan has denied coverage for hyperbaric oxygen therapy on the basis it is considered experimental for treatment of the patient’s condition. Review of the scientific evidence reveals there have been few trials involving hyperbaric oxygen therapy for diabetic ulcers. There is insufficient evidence hyperbaric oxygen therapy is superior to standard treatment modalities. In general there is limited quality data on the benefits of many of the therapies for diabetic ulcers. However, Regranex in sub-atmospheric oxygen dressing has been shown to be effective.
Experimental/Investigational · 2005 · IMR EI05-4356
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for Grafix PL placental allografts performed on four dates of service, as well as prospective authorization and coverage for 6 units of Grafix Prime and Grafix PL Prime. Findings: Two of the three physician reviewers found that the services at issue and requested services were not and are not likely to be more beneficial for treatment of the patient’s medical condition than any other available standard therapy. While placental allografts do show promise for the treatment of diabetic foot ulcerations, most if not all of the studies on this type of allograft application are small. The studies advise that more research must be performed in order to demonstrate significant effectiveness of this type of allograft application beyond standard of care.
Experimental/Investigational · 2018 · IMR EI18-29916

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving diabetic foot ulcer, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for diabetic foot ulcer? Use the California record to prepare.

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