Crohn's Disease denials in California external review

In the California DMHC record, independent physician reviewers decided 347 published external-review cases involving crohn's diseaseand overturned the plan’s denial in 62.8%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
347
2002–2026
Overturned
62.8%
218 denials reversed

Most-fought treatments for crohn's disease

What insurers denied — and how those fights ended.
TreatmentDecisionsOverturned
Stelara24
87.5%
Skyrizi15
80%
Wireless Capsule Endoscopy14
78.6%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
223
74.4%
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
123
42.3%
Typical time to a decision
13 days
Most land between 4 and 21 days
Handled as urgent
45.2%
Expedited when a delay would cause harm
Recent direction
Rising
76.9%84.1% overturned, last three years

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

The patient is a 36-year-old man with Crohn’s disease of the ileocolon for at least four years with a diagnosis established at surgery. He has been treated with Asacol, prednisolone, methonidazole, mercaptopurine, Entocort, and, most recently, infliximab. In September 2004, the patient underwent a small bowel resection and stricturoplasty and the specimen was examined by the pathologist who thought this again represented active Crohn’s disease. Although the patient had some initial response to infliximab, the response has waned with time. Citing theoretical reasons including antibody production to this agent, the enrollee and his providers have requested that the Health Plan approve adalimumab (Humira) as treatment for Crohn’s disease.
Medical Necessity · 2005 · IMR MN05-4216
Nature of Statutory Criteria/Case Summary: The patient has been diagnosed with Crohn’s disease. In an undated letter, the provider noted that the patient has ileocolonic and perianal Crohn's disease, status post subtotal colectomy and end-ileostomy. Per the provider, an ileostomy revision was performed due to abscess and fistula. The patient has tried and failed multiple medications, including Humira, Remicade, 6-mercaptopurine, and methotrexate. The patient was noted to have had a response to Tysabri, but this medication was stopped after the patient moved abroad. The patient also tried and failed treatment with Entyvio. The patient began treatment with Stelara. The provider noted that an ileoscopy in November showed active Crohn’s disease in the distal ileum.
Medical Necessity · 2020 · IMR MN20-33278

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Physician 1The patient is a 45-year-old man who was diagnosed with Crohn’s disease in 1988. In addition to bowel manifestations, the patient has experienced pyoderma gangrenosum. He has undergone treatment with Rowasa enemas, sulfasalazine, 6-MP, and Remicade. A diverting ileostomy was performed because of colitis from the rectum to the hepatic flexure with a rectal stricture and anal fistula. The patient has requested authorization for treatment under a protocol for stem cell transplantation after immune ablation. The Health Plan has denied authorization for the requested procedure on the basis that it is considered experimental.The requested procedure is unproven and is being conducted under institutional IRB approval. The technique is a radical departure from standard treatments, and involves a substantial risk of morbidity and mortality.
Experimental/Investigational · 2004 · IMR EI04-3728
Physician 1: The patient is a 19-year-old male who consulted his gastroenterologist for a second opinion regarding his diagnosis and treatment of Crohn’s disease. The disease is said to involve the terminal ileum by small bowel x-ray. The patient had previously been found to have perianal swelling, though the only note regarding the physical examination indicates a rectal exam was deferred. At the time of the second opinion the patient was taking Asacol, Flagyl, Imuran (azathioprine), and prednisone. The gastroenterologist recommended the patient undergo Prometheus-PRO-Predict TPMT Genetics testing. The Health Plan has declined coverage for this test on the basis that there is insufficient scientific evidence demonstrating how 6-MP genotype analysis will impact the patient’s management or clinical outcomes. At issue in this case is the clinical utility of TPMT testing.
Experimental/Investigational · 2005 · IMR EI05-4207

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

Related guide

Fighting a denial for an IBD biologic — Humira, Skyrizi, Stelara, Entyvio, Remicade, Rinvoq? We wrote the full playbook: Crohn’s & colitis biologic denial evidence guide.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving crohn's disease, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for crohn's disease? Use the California record to prepare.

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