Complex Regional Pain Synd RSD denials in California external review
In the California DMHC record, independent physician reviewers decided 32 published external-review cases involving complex regional pain synd rsdand overturned the plan’s denial in 65.6%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.
Most-fought treatments for complex regional pain synd rsd
| Category | Decisions | Overturned |
|---|---|---|
| Pain Medication | 9 | 55.6% |
| Botox Injection | 3 | 100% |
What the insurer actually argued
| Reason given | Decisions | Overturned |
|---|---|---|
Experimental/Investigational The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument. | 17 | 47.1% |
Medical Necessity The plan said the care wasn’t medically necessary. The most common fight, and the most winnable. | 14 | 85.7% |
What the reviewers wrote
Where the denial was overturned
Nature of Statutory Criteria/Case Summary: The patient has requested reimbursement and prospective authorization and coverage for intravenous ketamine infusions. Cohen and colleagues report, “Evidence supports the use of ketamine for chronic pain, but the level of evidence varies by condition and dose range. Most studies evaluating the efficacy of ketamine were small and uncontrolled and were either unblinded or ineffectively blinded.” The authors further note that for CRPS, “There is moderate evidence supporting ketamine infusions to provide improvements in pain for up to 12 weeks,” and that, “In terms of duration of benefit, patient expectations and satisfaction should be considered, but based on the cumulative risks and costs of treatment, greater than three weeks following a single outpatient infusion and greater than six weeks following an inpatient or series of infusions are a reas…
Nature of Statutory Criteria/Case Summary: The patient’s parent has requested authorization and coverage for a 28-day residential treatment center (RTC) program with the following CPT codes: 97112 x 96, 97116 x 96, 97530 x 96, 97535 x 96, 90837 x 15, 90846 x 4, 90847 x 4, 96151 x 12, 96154 x 12, 97810 x 8, and 97811 x 8. Findings: The physician reviewer found that a review of pediatric complex regional pain syndrome (CRPS), Weissmann and Uziel report, “Exercise and physical therapy (PT) are the main treatment cornerstones of all pediatric CRPS patients.” The authors further note regarding studies of pediatric patients with CRPS, “Brooke and Janselewitz reported complete resolution of pain in 25 of 32 children with CRPS after intensive inpatient rehabilitation, which consisted of physical, occupational, and psychological therapy, with no other medical intervention, followed by a home prog…
Where the denial was upheld
Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for a series of Ketamine infusions. The records reflect that this patient has a history of complex regional pain syndrome (CRPS) which has been refractory to medication management, acupuncture, chiropractic care, and interventional procedures. In a meta-analysis of the current medical literature regarding the effects of Ketamine infusion for treating CRPS, authors found that Ketamine treatment led to a decreased mean pain score in comparison to the self-controlled baseline. However, the authors further noted, “Our findings suggested that Ketamine infusion can provide clinically effective pain relief in short term for less than three months.
ature of Statutory Criteria/Case Summary: The patient is a 53-year-old female diagnosed with complex regional pain syndrome (CRPS) involving the left foot. Findings: The physician reviewer found that the patient underwent left gastrocnemius tendon recession, left foot subtalar arthrodesis, left first ray bunionectomy, left fifth toe hammer toe surgery, and left navicular resection with tendon interposition. A report dated 1/31/19 noted that the patient developed compartment syndrome a few days after the surgery and was treated in the emergency department and discharged. When her cast was removed, she developed severe post-operative pain, sensitivity to cold, touch, numbness, and inability to bear weight on the left foot that gradually worsened to the extent that she was unable to walk.
Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.
These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving complex regional pain synd rsd, then check the rights and deadlines that apply to your plan.
SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY