Colorectal Cancer denials in California external review

In the California DMHC record, independent physician reviewers decided 32 published external-review cases involving colorectal cancerand overturned the plan’s denial in 46.9%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
32
2002–2025
Overturned
46.9%
15 denials reversed

Most-fought treatments for colorectal cancer

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Cologuard3
33.3%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
18
27.8%
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
13
69.2%
Typical time to a decision
13 days
Most land between 5 and 21 days
Handled as urgent
50%
Expedited when a delay would cause harm

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for genetic testing. Findings: The physician reviewer found that The patient’s initial history and pathology shows mismatch repair was intact in his tumor. However, his family history showed a maternal aunt with breast cancer, another maternal aunt with lung cancer, maternal grandfather with pancreatic cancer, maternal grandmother with stomach cancer, and paternal uncle with testicular cancer. The patient underwent genetic testing as recommended by his provider with the CancerNext Expanded testing. According to the National Comprehensive Cancer Network (NCCN) guidelines, testing by a multi-gene panel is appropriate when no single disease syndrome can explain the patient’s family history.
Experimental/Investigational · 2022 · IMR EI22-37494
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for the FoundationOne gene test. In keeping with the standard of care as summarized in National Comprehensive Cancer Network (NCCN) for colon cancer, only KRAS, NRAS, BRAF, and MSI genomic molecular markers have been demonstrated to provide improved health outcomes. To demonstrate clinical utility of panel testing for somatic genomic alterations such as FoundationOne assay, prospective randomized clinical trials are needed that compare the strategy of targeted treatment based on panel results with the standard of care. The available literature on clinical utility consists of a small number of uncontrolled studies, and nonrandomized controlled trials that use imperfect comparators. This evidence is not sufficient to make any conclusions on clinical utility.
Experimental/Investigational · 2018 · IMR EI18-28660

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Neulasta. The National Cancer Care Network (NCCN) v2.0 2018 guidelines provide criteria for use of myeloid growth factors (MGFs) in patients with cancer receiving chemotherapy. NCCN considers the type of cancer and type of treatment in its criteria, and stratifies by risk of febrile neutropenia into high (>20% risk), intermediate (10-20% risk) and low (< 10% risk.. Recommendations for use of myeloid growth factors in intermediate risk cancer types is further dependent on patient risk factors. These include patients who are 65 years or older, have persistent neutropenia, bone marrow involvement of tumor, recent surgery, liver dysfunction (bilirubin > 2.0), renal dysfunction (creatinine < 50) or prior chemotherapy or radiation therapy.
Medical Necessity · 2018 · IMR MN18-29599
Nature of Statutory Criteria/Case Summary: An enrollee has requested reimbursement for Guardant Reveal genetic testing. In this case, the testing at issue involved circulating tumor DNA analysis which was used as a surveillance test to recognize relapse of the patient’s colorectal cancer after he underwent surgical resection and chemoradiotherapy. There are various guidelines in place for surveillance after definitive surgical resection or chemoradiotherapy. The guidelines focus on the use of imaging in the first three to five years after definitive therapy. Currently, the guidelines do not recommend circulating tumor DNA analysis for surveillance after definitive surgical resection or chemoradiotherapy. The medical literature also varies in its support of circulating tumor DNA analysis.
Experimental/Investigational · 2023 · IMR EI23-39618

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving colorectal cancer, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for colorectal cancer? Use the California record to prepare.

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