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Ankle Osteoarthritis: when insurers say no, reviewers often say yes

In 15 published external-review decisions involving ankle osteoarthritis, independent physician reviewers overturned the insurer’s denial 40% of the time.

Published decisions
15
2001–2026
Overturned
40%
6 denials reversed

Most-fought treatments for ankle osteoarthritis

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Total Ankle Replacement3
66.7%
Total Ankle Arthroplasty3
100%
Typical time to a decision
21 days
Most land between 18 and 23 days
Handled as urgent
6.7%
Expedited when a delay would cause harm
What the reviewers wrote
Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Physician 1: The patient is a 55-year-old male with bilateral ankle arthritis. He underwent left ankle debridement is 2002. The patient has been evaluated by multiple providers who have recommended ankle arthroplasty over fusion. The Health Plan indicates there is insufficient scientific evidence supporting the safety and efficacy of the requested procedure. Therefore, the Health Plan has determined the requested procedure is considered experimental. The standard of care for the surgical treatment of severe osteoarthritis of the ankle joint is fusion therapy. This is clearly and thoroughly supported in the literature. Additionally, the results of ankle fusion are very good for pain relief and restoration of function.
Experimental/Investigational · 2005 · IMR EI05-4638
The patient has requested authorization and coverage for a Synvisc-One injection in the right ankle. Researchers reported that intra-articular hyaluronic acid (HA) administration can significantly reduce pain for patients with ankle OA. The authors also noted that locally injected HA treatment is an effective treatment for OA based on its effects of patient’s pain, function and patient global assessment. In terms of safety, it has also been shown that there are no statistically significant negative side effects in patients receiving injection treatment. Furthermore, the patient has a history of benefit from a prior viscosupplementation injection to the ankle. The medical evidence supports the requested service in this clinical setting.
Medical Necessity · 2020 · IMR MN20-33437

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
A 61-year-old male enrollee has requested total ankle replacement with the STAR ankle system for treatment of his arthritis of the right ankle. Findings: Two physician reviewers found that there are now a significant number of peer-reviewed publications substantiating the use of a total ankle replacement in patients with end-stage ankle osteoarthritis, post-traumatic arthritis, and rheumatoid arthritis who have failed exhaustive conservative treatment. The Scandinavian Total Ankle Replacement (STAR) prosthesis is a 3-piece mobile bearing, porous-coated, unconstrained device designed for uncemented implantation. The stability of the prosthesis is provided by its anatomic shape as well as the patient's inherent ligamentous stability.
Experimental/Investigational · 2011 · IMR EI11-12275
A 53-year-old male enrollee has requested coverage for Orthovisc injections for treatment of the his anterolateral ankle pain after an inversion injury. Findings: Three physician reviewers found that the patient suffers from ongoing foot and ankle pain. He had a talonavicular fusion which is noted to have progressed to nonunion. The patient’s provider has recommended Orthovisc injections for ankle osteoarthritis (OA) as demonstrated on magnetic resonance imaging (MRI). The records indicate that he has also undergone a course of physical therapy and anti-inflammatory drugs. The peer reviewed medical literature including case series and clinical trials does not currently support the long-term safety and effectiveness of viscosupplementation for ankle OA.
Experimental/Investigational · 2011 · IMR EI11-13223

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California outcomes — every state runs an equivalent external review, but the rates here are California’s. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes come from California’s external review program — an independent physician panel whose decision binds the insurer. Every state has an equivalent, and internal appeals succeed even more often. If your care for ankle osteoarthritis was denied, the published record says the denial is worth fighting.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · DERIVED AGGREGATE STATISTICS ONLY · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for ankle osteoarthritis? 40% won.

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