Alopecia Universalis denials in California external review

In the California DMHC record, independent physician reviewers decided 16 published external-review cases involving alopecia universalisand overturned the plan’s denial in 93.8%. That is a historical result among cases that reached this program, not a forecast for an individual appeal.

California DMHC decisions
16
2016–2023
Overturned
93.8%
15 denials reversed

Most-fought treatments for alopecia universalis

What insurers denied — and how those fights ended.
CategoryDecisionsOverturned
Xeljanz8
87.5%

What the insurer actually argued

Denials fall into different categories, and they don’t succeed equally — so the reason on your letter changes how you should answer it.
Reason givenDecisionsOverturned
Experimental/Investigational
The plan called the treatment unproven. These turn on published evidence, so the appeal is a literature argument.
9
88.9%
Medical Necessity
The plan said the care wasn’t medically necessary. The most common fight, and the most winnable.
7
100%
Typical time to a decision
20 days
Most land between 18 and 24 days

What the reviewers wrote

Excerpts from the independent reviewers’ published findings — the actual reasoning, quoted, not summarised.

Where the denial was overturned

Findings: The physician reviewer found that Nature of Statutory Criteria/Case Summary: The patient has requested Olumiant once-daily tablets to treat the patient’s severe alopecia universalis. As noted in the medical literature, alopecia universalis is defined as the complete hair loss over the body due to immune-mediated hair inflammation. Patients with alopecia universalis experience higher rates of mood disorders due to the psychological stress created by the disease. Further, the patient’s quality of life is diminished due to her condition. Currently, there are limited treatments that are utilized successfully to treat extensive alopecia areata and alopecia universalis.
Medical Necessity · 2023 · IMR MN23-38808
Nature of Statutory Criteria/Case Summary: An enrollee has requested authorization and coverage for Xeljanz. The Health Plan has denied this request indicating that the requested medication is considered investigational for treatment of the enrollee who has a history of psoriatic arthritis and alopecia universalis.Findings: There is support in peer-reviewed medical literature as to the efficacy of the requested medication in this patient’s case. Alopecia areata is a chronic immunological disorder characterized by round or oval patches of non-scarring hair loss. Alopecia universalis is a form of alopecia areata which includes hair loss in eyebrows, eyelashes and facial hair. Other autoimmune diseases are also linked with alopecia areata. In addition, treatment is challenging and aims at the regrowth of hair.
Experimental/Investigational · 2018 · IMR EI18-28042

Where the denial was upheld

Worth reading too — these show what an appeal has to overcome.
Nature of Statutory Criteria/Case Summary: The patient has requested authorization and coverage for Xeljanz 5 mg, quantity of 60 per month. The American Academy of Dermatology (AAD) guidelines for management of patients with alopecia areata or alopecia universalis includes intralesional or systemic corticosteroids, topical corticosteroids with Minoxidil, immunotherapy such as diphenylcyclopropenone (DPCP), and phototherapies (Alkhalifah, et al.). Cyclosporine, methotrexate, and sulfasalazine are other potential treatment options. For adults with more than 50% scalp involvement, DPCP is the treatment of choice. In this case, the patient’s history of alopecia universalis has lasted for approximately eight years. The patient’s provider has recommended treatment with Xeljanz. However, Xeljanz is not U.S. Food and Drug Administration (FDA) approved for the treatment of alopecia universalis.
Experimental/Investigational · 2019 · IMR EI19-31474

Figures and quotations on this page come from 42,749 published decisions in the California DMHC Independent Medical Review dataset. These are California external-review outcomes. Other state and federal programs have different eligibility rules, processes, and current availability; the rates here do not transfer to those programs or predict an individual result. Excerpts are quoted verbatim from the public record and describe this condition generally, not any individual case.

How to use this in your appeal

These outcomes describe eligible cases completed through California DMHC’s Independent Medical Review program. They do not estimate the chance that an internal appeal, an external review in another jurisdiction, or your individual case will succeed. Use the record to identify evidence patterns involving alopecia universalis, then check the rights and deadlines that apply to your plan.

SOURCE: CALIFORNIA DMHC INDEPENDENT MEDICAL REVIEW OUTCOMES (CHHS OPEN DATA) · AGGREGATES + DEIDENTIFIED DECISION EXCERPTS/REFERENCE IDS · METHODOLOGY

Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.

Fighting a denial for alopecia universalis? Use the California record to prepare.

Explain my denial — freeStart my appeal · $39