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North Carolina external review
External review (Smart NC)File within 120 days
North Carolina's Smart NC program manages external review and will even help you prepare your request — one of the few states with hands-on staff assistance.
Who to contact
NC Department of Insurance — Smart NC1-855-408-1212
What to know
- Smart NC staff can help gather records and complete the request.
- 4 months from final internal denial; expedited available.
Not legal or medical advice. Coverage Rights is a self-help tool that helps you prepare your own appeal. For advice about your specific situation, talk to a licensed attorney or your doctor.